humanitarian settlement services

helping humanitarian visa entrants in their first six months.

Our humanitarian settlement services program offers early, practical support to help newly arrived refugees settle into their local community.

How we can help

The support we offer varies depending on each person’s needs and can include:

  • Welcoming people when they first arrive in Australia
  • Help in finding accommodation
  • Providing an initial food package and start-up set of household goods
  • Assistance in registering with Centrelink, Medicare, health services, banks and schools
  • Linking with community and recreational programs

Who we can help

We can only give these services to people referred to us by the Department of Social Services as soon as they arrive in Australia.

They also need to have arrives on one of these visas:

  • Refugee visa – subclasses 200, 201, 203 and 204
  • Special Humanitarian visa – subclass 202
  • Permanent Protection visa – subclass 866

More information

For more information, contact one of our offices. You can find their details here.

Dallas

Level 5,
61 Riggall St Dallas, VIC 3047
Tel: (03) 9977 9000
Fax: (03) 9302 4048 or (03) 9484 7942

Sunshine

163 Harvester Rd Sunshine, VIC 3020
Tel: (03) 9300 8600
Fax: (03) 9300 8650

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