Spectrum is a values-based organisation which employs over 200 qualified, diverse and passionate aged and disability support workers, youth workers, case managers and business people to enable our clients to feel at home in Australia. To achieve this we understand the importance of rewarding and developing our people to ensure the best outcomes for our clients.
A career with Spectrum means you become part of a family who encourages professional development, values feedback and puts the client at the centre of everything we do.
Understand the Journey
We strive to understand our client’s journey. We take an interest in their story and try to see the world from through their eyes. We value each person’s unique perspective and make decisions with empathy and compassion.
Be Different and Be One
Diversity is essential to who we are – we embrace our differences. We work as one team because this is the key to our success. We actively create a welcoming environment for each other and our communities.
Focus on the Client Experience
We put the client at the centre of everything we do. We focus on what we can do to help them feel at home. We seek feedback from clients and welcome the opportunity to improve. We know what great service feels like and work hard to deliver it.
See and Act with an Open Mind
We recognise that the world is changing and continuous transformation is now the norm. We choose to see the possibilities and respond with a positive attitude. We search for opportunities to improve and strive to overcome obstacles to change.
We create tomorrow by being curious, creative and adventurous. We make sustainable choices, knowing the future is in our hands. We get involved in and contribute to activities that support Spectrum’s long-term success.
Co-create to Thrive
We nurture our partnerships with all customers, clients and organisations – our goal is a win-win outcome for all. We believe in the wisdom of collaboration and see feedback from partners and each other as a gift. We listen to the communities we serve for our shared benefit and growth.
Spectrum places great value on providing quality professional development opportunities to all of our people. We understand our peoples career aspirations and have a variety of initiatives to support professional growth and development.
Formal training provided by Spectrum includes Manual Handling, Infection Control, Mental Health First Aid, Dementia Training and any other training relevant to the specific role.
In addition to more traditional forms of professional development, Spectrum have partnered with Peer Academy, to develop a internal academy for peer to peer learning and skill sharing. Spectrum Academy engages top performers to share their skills and knowledge with others, increasing collaboration, networking and problem solving. This peer to peer model provides a practical, effective and scalable approach to developing our people.
Spectrum’s Leadership Program is a 12 week program with targeted and specific sessions to assist our people leaders to develop both personally and professionally. The program takes our leaders through a journey to discover and understand their purpose for working at Spectrum, their personal values and how they relate to the Spectrum values, emotional intelligence and how this impacts others, leadership style, resilience and to create a targeted evolution plan for their journey as a leader.