Spectrum values your feedback

Spectrum welcomes feedback, including complaints.

We believe people have a right to speak up as it helps us to understand what works, what doesn’t and where we can make improvements in our services.

Spectrum listens to our clients and stakeholders, seeking feedback and welcoming the opportunity to improve

We take all feedback seriously and want to understand how we can best deliver services to you.


Spectrum Feedback Process

Spectrum is committed to providing high quality care and services to meet your needs.

We value your feedback, including complaints.

We view complaints as an opportunity to improve our services.


Easy Read Version

Spectrum wrote this document. When you see the word ‘we’, it means Spectrum.

We have written this information in an easy to read way.

We use pictures to explain some ideas.

This Easy Read document is a summary of another document.


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