ServicesAged CareSpectrum Home Care Packages

Home Care Packages

Spectrum’s Home Care Packages (HCP) provide affordable and personalised support for older people, who need more complex care and help at home

Who is a Home Care Package for?

Spectrum’s Home Care Packages (HCP) are designed for:

People aged 65 or over (or 50 and over for First Nations people) who need more complex services to help them live in their home than the Commonwealth Home Support Program offers, or
Younger people with a disability, dementia or other care needs that are not met through other specialist services

What services can I receive?

Spectrum offers a range of Aged Care services through your Home Care Package, to meet your unique needs. These may include:

Personal care like showering, hygiene and getting dressed
Cleaning your home and looking after your garden
Grocery shopping
Transport assistance
Helping you attend your appointments and social events
In-home nursing and daily living support
Access to allied health professionals like physiotherapists, podiatrists, dieticians and massage therapists who will tailor a special health care plan just for you
Specialised and compassionate care for those with dementia

As a Spectrum Home Care Package client, you also benefit from:

Being a part of our Social Support Groups, enjoying regular outings and social connection
Culture and language support: Our staff speak more than 35 languages, which means that you and your family can always feel truly understood. We respect and celebrate your culture, religion, beliefs and preferences.
Respite and support for your carers and loved ones. We know carers need care too!

What our clients say

“My Spectrum Support Worker is fabulous, with kindly manners and a smile… she is caring, like a family member. She makes light in my life.”

Client feedback

Getting a Home Care Package

Step One – Am I eligible?

Check that you are eligible for an Aged Care assessment. You can do this online at the Australian Government’s My Aged Care website.

You may be eligible if some of the following apply to you.

Having trouble doing certain activities or remembering as much information
Have recently been diagnosed with a medical condition or an injury that makes you less able to get around freely
Have recently experienced a fall or a stay in hospital
There has been a change in your family’s care arrangements or the support that they usually provide you

Step Two – Having my needs assessed

If you are eligible for an Aged Care assessment, an Assessor from My Aged Care will meet with you in person to assess your needs and suitability for a Home Care Package.

Step Three – What can I do while I wait?

Once your Aged Care assessment has taken place and you have been approved for a Home Care Package, there is a waiting period to find out what package level you have been assigned by My Aged Care.

The waiting period depends on how urgent My Aged Care has decided your support needs to be.

In non-urgent cases, you may wait for around 12-18 months to be assigned a Home Care Package. In urgent cases, your waiting time can be around 1-3 months.

Package levels describe how much support you need.

Level 1 is for people with basic care needs
Level 2 is for people with low care needs
Level 3 is for people with intermediate care needs
Level 4 is for people with high care needs

Step Four – Exploring my options

While you are waiting to be assigned your Home Care Package, now is an especially good time for you to explore different service providers and find out who is the best fit for your needs.

The best place to start is My Aged Care, where you can compare different Aged Care service providers.

Our caring Aged Care team at Spectrum are also here to help you. We can offer professional advice to help you think what types of supports you might like through your Home Care Package, and tell you all about the different services that are available to you.

Step Five – Choosing my Home Care Package Service Provider

Once you have received your package, you can choose your Aged Care Service Provider that best fits your needs, culture, language and goals.

If you would like to receive your Home Care Package through Spectrum, we can also help you to decide which of our services would be most useful.

We truly care about what matters to you, and will take the time to listen to your preferences and hopes, to make sure that we are the best fit for you.

Home Care Package Pricing Guide

Find out more

To speak to one of our caring Aged Care team about Home Care Packages, or to find out more about Spectrum’s Aged Care services, get in touch with us! We know that finding your way around the Aged Care system can be hard, and we are here to help.