July 18, 2024

Living in Melbourne? Five free/low-cost medical services (that you may not know about)

As Winter gets truly underway, many of us and our families are battling coughs and colds, driving on icy roads, supporting elderly relatives and more, that all take their toll on our health.

Did you know that if you live in Victoria (whether you’ve been here five days or fifty years!), there are several free or low-cost medical services that you and your family are entitled to access, at any time? You don’t need a regular GP, or a Medicare card.

Of course, in an emergency (a life-threatening situation, such as one where a person loses consciousness, has trouble breathing or moving parts of their body, is in extreme pain or experiences a serious injury), or even a suspected emergency, you should always call 000 (Triple Zero). It’s a free call, and the call-taker will be able to help you with what to do next.

But for everything else, here are five medical services that can help you, and your family, manage urgent but not life-threatening illnesses, injuries, pain, or caring duties, referrals to other medical services or even prescriptions – saving you long waits in an Emergency Department. For more information, click the heading links below.

Stay safe, warm and healthy this Winter!

1. 13-SICK

13 SICK provides no-cost (bulk billed) visits from a doctor or telehealth appointments outside of business hours (weekends, public holidays, between 6pm-8am on weekdays) for non life-threatening sickness, pain or injury, prescriptions and referrals to other medical services for all members of your family, including aged care. Call 13 7425 or visit 13sick.com.au

2. NURSE-ON-CALL

Nurse on call is a free service offering 24hour caring and professional health advice and information from a registered nurse, for anybody living in Victoria. They can advise you on what to do next if you are feeling unwell, are caring for another person, or cannot access medical care due to your location or the time. Call 1300606024 or visit health.vic.gov.au/primary-care/nurse-on-call

3. Supercare Pharmacies

Supercare Pharmacies offer after-hours health advice (generally from 7am-11pm) from pharmacists, and free consultations with a registered nurse (6pm-11pm daily). They have access to translation services and as well as advice and vaccinations, can treat minor illnesses and injuries like allergic reactions, burns, insect bites, and sprains. Visit bit.ly/vic-super-pharm to find the closest Supercare Pharmacy in your suburb

4. Victorian Virtual Emergency Department (VVED)

Victorian Virtual Emergency Department (VVED) is a free service that provides consultations with Emergency doctors andnurses via video call. The VVED can provide medical help, referral and advice for non life threatening emergencies, such as asthma, Covid-19, vomiting, bronchitis, UTI, seizure, chronic illness, falls or early pregnancy issues. Anyone in Victoria can use VVED. Visit vved.org.au/ to register and join a virtual waiting room for a consultation

5. Priority Primary Care Centres

Priority Primary Care Centres (PPCC) are free clinics that provide medical support from doctors and nurses, for conditions that are urgent but not life-threatening emergencies. At a PPCC, you can be seen and treated more quickly than waiting in an Emergency Department. They can treat conditions like fever, mild to moderate infections, headaches, allergies and stomach pain. Anybody can visit a PPCC.

 

 




A A A