Insider insights: the importance of immersive Board induction programs

Yesterday marked an exciting milestone at Spectrum Migrant Resource Centre as we welcomed four new members to our Board. As part of their induction, we organised a comprehensive program aimed at providing them with a firsthand understanding of our organisation’s inner workings and the impactful programs we deliver.

One of the highlights of the day was the opportunity for our new board members to immerse themselves in the vibrant atmosphere of our social support group for Chinese seniors. This experience allowed them to witness the genuine connections formed within our community and the invaluable support networks we foster.

During their visit, they were treated to a demonstration of calligraphy writing by Wu Jihua, a 90-year-old group participant, enriching their understanding of the cultural significance embedded in our programs. During a delicious lunch (prepared by Mary, who has been cooking for the group for 10 years), members of the Aged team shared their triumphs, challenges, and aspirations for the future, of the Social Support Groups.

“Seeing the smiles and chatter of the Chinese seniors group over a delicious meal was incredible. I can now understand the firsthand impact that Spectrum has across different community groups and so excited to join Spectrum as a new board member to ensure we continue to grow this impact. A massive thank you to Spectrum staff for such a warm welcome to the Spectrum way.”
– Elisa Koch, Board member

The day offered a holistic view of Spectrum’s operations. Following their time with the social support group, our new board members met with the Executive Leadership team, receiving high-level introductions to our various programs. This session provided them with a broader understanding of our organisational structure and strategic goals.

However, it didn’t stop there. To truly grasp the breadth and depth of our services, the board members delved deeper into our two key service areas: Settlement and Family Services, and Aged and Disability Services. Through a series of immersive sessions, including a “speed dating” style interaction, they gained comprehensive insights into the diverse needs of our clients and the innovative solutions we provide.

So, why is this immersive experience essential for board members?

Firstly, it fosters empathy and understanding. By witnessing our programs in action, board members develop a deeper appreciation for the impact of our work on the lives of those we support. This firsthand experience cultivates empathy towards our clients and informs more informed decision-making at the governance level.

Secondly, it promotes transparency and accountability. Board members who are familiar with the day-to-day operations of the organisation are better equipped to assess its performance and identify areas for improvement. This transparency strengthens the bond between the board and staff, fostering a culture of collaboration and accountability.

Finally, it drives strategic vision and innovation. By gaining deep knowledge of Spectrum, board members can provide invaluable insights and guidance in setting strategic priorities and exploring new opportunities. Their immersive experience allows them to identify emerging trends and challenges, ensuring that our organisation remains agile and responsive to the evolving needs of our community.

“Meeting the Chinese senior community and hearing the stories of the team on the ground, was a clear illustration of values in action of the Spectrum team. Thank you for an immersive and inspirational day.”
– Lizelle Hughes, Board member

Our board induction program exemplifies our commitment to transparency, empathy, and innovation. By providing our new board members with immersive experiences, we empower them to become informed advocates for our organisation and catalysts for positive change in our community. Together, we are shaping a brighter future for migrants, refugees, and elderly individuals, ensuring that everyone feels at home in Australia.

We extend our sincere thanks to Omar Al Kassab, Lizelle Hughes, Elisa Koch and Rebecca Reed for giving their precious time today to learn more about Spectrum. Welcome to the Spectrum family!