aged care quality standards

New Aged Care Quality Standards

From 1 July 2019, all organisations providing aged care services in Australia must comply with new Aged Care Quality Standards.

You can download a fact sheet about the new standards here.

New Charter of Aged Care Rights

The new Charter provides the same rights to all consumers, and applies to consumers when they start receiving Australian government funded aged care.

You can download a copy of the charter in many languages here.

Your Spectrum Aged Care staff member can discuss the charter with you

• You can choose to sign the charter
• If you wish to sign the charter, please hand the signed charter to the Spectrum staff member who will record it on your file, and return a copy to you.
• You can continue to receive services even if you do not wish to sign the charter.

For translated information about the charter, go here:

https://agedcare.health.gov.au/quality/single-charter-of-aged-care-rights/charter-of-aged-care-rights-booklet