Spectrum connect

our Spectrum Connect program specifically helps vulnerable older Australians who need intensive assistance to access aged care and other supports

To receive support, you must:

  • have no carer or support person who can help, or
  • not have a carer or support person they feel comfortable with or trust to support them, and
  • be eligible for government-funded aged care

In addition, you should have one or more of these reasons for needing intensive support:

  • have difficulty communicating because of language or literacy problems
  • find it difficult to understand information and make decisions
  • be reluctant to engage with aged care or government
  • be in an unsafe situation if they do not receive services

If you find yourself in the above situation, we can help you with the following:

  • understand what aged care services are available
  • set up an assessment and find and choose services
  • access to other supports in the community
  • accessing services for the first time and changing or finding new services and supports.
  • talking to My Aged Care on your behalf and arranging an assessment
  • attending and providing support at the assessment
  • finding and short-listing aged care providers in your area
  • completing forms and understanding aged care service agreements
  • checking-in once services are up and running to make sure everything is ok
  • solving other challenges and connecting to supports in the community, such as health, mental health, housing and homelessness, drug and alcohol services and community groups

If you’d like more information contact us on 1300 735 653 or connect@spectrumvic.org.au.

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